Contact us

Customer Service Center

Hours of operation (through June 15):

  • Monday/Wednesday: 9am-noon
  • Tuesday/Thursday/Friday: 1-4pm

2222 Bancroft Way, room 2150 (2nd floor to the left of the elevators)

(510) 642-2000, option 8

Note: pricing inquiries about vaccines/titers should be directed to the UHS Cashier at (510) 642-8448


Do not send medical records or information via email, as it is not a secure method of transmission.

Instead, contact us through eTang using a secure message:

  • Select "Messages"
  • Select "New Message"
  • Select "Mandatory TB/Immunizations Program question," then "Continue" and follow remaining steps

For inquiries without medical records or personal health information, you may email us at