Students
| Urgent: Medical Problem |
When the Tang Center is open: Come directly to Urgent Care at the Tang Center. Urgent Care parking and entrance is located on Durant Avenue between Fulton and Ellsworth Streets. See Tang Center hours. |
When the Tang Center is closed: If you have an urgent medical problem that cannot wait until the Tang Center is open:
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Urgent: Mental Health Concerns |
Although, CAPS and Social Services operate on an appointment basis, a student may face an urgent concern or crisis that feels too overwhelming to wait for a scheduled appointment. |
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When the Tang Center is open: Counseling and Psychological Services Come to Counseling and Psychological Services on the 3rd floor of the Tang, for in-person crisis assessment and intervention. Please inform a staff member at the reception desk that you have an urgent concern. Wait-times vary depending on the time of the day, but CAPS counselors will see all students in crisis on the same day they come in. You can call CAPS at (510) 642-9494. Social Services For urgent concerns related to sexual assault, IPV, pregnancy, disordered eating, or alcohol and other drugs contact Social Services at (510) 642-6074 for in-person crisis assessment and intervention. Please inform a staff member at the reception desk that you have an urgent concern. |
When the Tang Center is closed: Call our After Hours Support line at (855) 817-5667 or (877) 211-3686. Also see Referral List for Crisis/Suicide Prevention Hotlines at the bottom of this page. For guidance when helping a student who appears to be in crisis, see the Mental Health Handbook for faculty, staff and GSIs. |
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| Sexual Assault | In the event that you or someone you know is sexually assaulted, please do the following:
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| Interpersonal Violence (Domestic Violence) |
When the Tang Center is open: Get immediate medical attention. Come to Urgent Care at Tang. Urgent Care parking and entrance is located on Durant Avenue between Fulton and Ellsworth Streets. |
When the Tang Center is closed: Get immediate medical attention. Call campus police at (510) 642-3333 or your local police for assistance. For referrals to local resources call the 24/7 Advice Nurse Line at (510) 643-7197. |
Faculty/Staff
| Life threatening emergency | Go to the nearest hospital emergency department or call 911 (on-campus or off-campus) if an ambulance is needed. The closest hospital emergency room to campus is Alta Bates Hospital, 2450 Ashby Ave, just east of Telegraph Ave. |
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Urgent: |
When Tang is Open:
When Tang is Closed:
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| Urgent: Medical problem |
Contact your health care provider directly. |
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Urgent: |
When the Tang Center is open:
When the Tang Center is closed: Contact a community resource or your benefit plan:
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| Campus Crisis | Employee Assistance and Counseling and Psychological Services (CAPS) can help with crisis intervention and debriefing in the event of a death or other tragedy on the campus. Please call Employee Assistance at (510) 643-7754 or CAPS at (510) 642-9494. |
Community Crises/Suicide Prevention Hotlines
You can call your local hotline but please note that any of these hotlines will assist you.
| Organization | Phone number |
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| Crisis Support Services of Alameda County (24-hour) | (800) 309-2131 |
| Marin County 24-hour Crisis Hotline | (415) 499-1100 |
| Santa Clara County 24-hour Crisis Hotline | (408) 279-3312 |
| San Mateo County 24-hour Crisis Hotline | (650) 368-6655 |
| San Francisco 24-hour Crisis Hotline | (415) 781-0500 |
| San Francisco - TTY 24-hour Crisis Hotline | (415) 781-2224 |
| San Francisco Spanish (6pm-12am) Crisis Hotline | (415) 989-5212 |
| Alameda County Mental Health & Substance Abuse Access Program (provides referrals) | (800) 491-9099 |
| Berkeley 24-hour Crisis Hotline | (800) 309-2131 |
| Berkeley Mental Health Mobile Crisis Team | (510) 981-5254 |
Mental Health Handbook
A booklet on overall student mental health in UC system:
Download Full Text Guide | Download Berkeley Campus Resource Insert