If your online waiver application was denied and you believe your insurance does meet the waiver criteria, you may submit an appeal. An appeal must be submitted within 10 business days from the denial date in order to be considered. You must have already completed the online waiver and received a denial to use this form.
To securely submit a SHIP waiver appeal, log onto the eTang portal with your Calnet ID and passphrase.
- From the welcome page, click "MESSAGES" on the left side menu. Select "New Message". (Note: You may need to complete the Notice of Privacy Practice before proceeding to "New Message". Please go to the home page and click on "Medical Clearances" on the left to complete this form and then follow the rest of the instructions.)
- Under "Student Health Insurance Office (SHIO)", select "Request Student Insurance Plan (SHIP) Waiver Forms" and select "SHIP Appeal Form".
- Fill out the form completely and click the "Send" button.
Note: Appeals are processed within 30 days. If you do not receive a response within 30 days, please contact the SHIP office. Please note, you may be contacted via secure message in the eTang portal if additional documentation is needed to process your appeal.