Privacy Practices

University Health Services is committed to protecting your privacy and the confidentiality of your health information in accordance with all applicable state and federal laws. 

Privacy Notices  

Information on how we may use or disclose health information about you and your rights regarding health information.

SMS Terms and Conditions (for MyUCBerkeleyHealth / MyChart)

When you sign up for text messages from UC Berkeley University Health Services you are signing up to receive text messages related to your relationship with University Health Services, including updates related to your visits, MyChart account, one-time passcode, billing notifications, prescription reminders, and care management.

You can opt-out of SMS messages by texting STOP to respective short code. Your opt-out request will generate one final message confirming that you have been unsubscribed. You will no longer receive SMS messages from the short code you opted out from. If you want to join again, sign up using MyChart or text HELP to the short code for instructions.

If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance.

Carriers are not liable for delayed or undelivered messages. Message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary.

View our Privacy Policy or contact our Privacy Office at (510) 642-9250

Questions or Complaints

For questions about our privacy practices or to file a complaint if you believe your privacy rights may have been violated, contact: 

UHS Tang Center Privacy Officer
University Health Services
2222 Bancroft Way
Berkeley, CA 94720-4300
(510) 642-9250 (phone)
(510) 643-5079 (fax)
myuhsprivacy@berkeley.edu

You will not be penalized for filing a complaint. 

 See Patients Rights and Responsibilities