Referring a student to the Student of Concern Committee
If the student you are concerned about demonstrates the following behavior, in addition to contacting CAPS, you should contact the Students of Concern Committee. The Students of Concern Committee is a multi-disciplinary body of stakeholders from across the University which receives referrals pertaining to registered students of concern, collects additional information, and identifies and enacts appropriate strategies for addressing the situation. You may submit a report online.
- Demonstrates behavior that places anyone at risk
- Makes worrisome comments or exhibits unusual behavior
- Causes others to be alarmed or frightened
- Makes others uncomfortable or uneasy
- Appears to have lost the ability to function
*** If a student’s behavior represents an immediate threat, call 911. ***
Connecting a student to counseling
Students with urgent concerns, during Tang operational hours
- During CAPS operational hours, students with urgent concerns should come to the Tang Center office (3rd floor) and request to see the advice counselor. These visits are on a drop-in basis and no appointment is required.
- Please call to let us know when you refer a student who is in crisis (510) 642-9494, and alert us of the student's concerns, and when he or she will be coming to CAPS for an appointment.
- Offer to walk the student to our office if you doubt he or she will follow through.
- When a student comes to CAPS to speak with a counselor on a drop-in basis, please be aware that there may be a wait to be seen. We do our best to see students in a timely way, however, wait times may vary depending on the number of students needing to be seen, and the urgency of their concerns.
Students with urgent concerns, when Tang is closed
- You and/or the student can call the After Hours Assistance Line at (855) 817-5667 and ask to speak with a counselor.
- Crisis/suicide prevention hotlines: students can call 1–800–273-TALK any time of the day
- For a complete list of community crisis hotlines see Referral List for Crisis/Suicide Prevention Hotlines
Gold Folder and Mental Health Handbook
Consult with a CAPS Counselor
Helping a friend
- Refer to the Helping a Distressed Friend handout.
- Consult with a counselor: Call CAPS at (510) 642-9494 to talk to a counselor about your concerns and how to best connect your friend with the help they need.
- Schedule an appointment with a counselor or use drop-in hours to meet with a counselor to discuss your concerns more fully and to get support for yourself.
Please note that staffing is limited, especially during times of the semester when CAPS is highly utilized. CAPS is not able to accommodate all outreach requests so it is recommended that you request programs early in the semester. We request two weeks advance notice for non-urgent requests and encourage campus partners to request programs early in the semester, otherwise CAPS may only be able to respond to crisis-related outreach requests.