The eTang portal is the best way to get in contact with University Health Service departments. The portal allows you to send secure messages, schedule appointments, and more!
- Get medical advice from your clinician or the advice nurse
- Schedule most medical and health education appointments
- Send secure messages
- Transfer/refill prescriptions regardless of insurance plan
- See lab results
- Order lab tests without an appointment (ex. STI, TB, and pregnancy tests)
- Send a secure message to order contraception such as the pill, patch, or ring without an appointment.
- Edit Chosen Name, Pronoun, and Gender Identity
How To / Instructions:
Here is a list of common requests students can make through the e-Tang Portal.
Contact Advice Nurse
To message the advice nurse on eTang: Log into eTang > select Messages > New Message > Under "Primary Care/Clinical Services for Students and SHIP Dependents," click "Contact the Advice Nurse".
Get Birth Control
For birth control requests, you can send a secure message via eTang to the UHS Pharmacy
Log into eTang > select Messages > New Message > Under "Pharmacy", click "Send a medication request to the UHS pharmacy" > click "Start a new prescription for birth control ONLY (pills, patches, or ring)." or refill or renew a prescription.
Order STI Testing
To order STI testing, you can self-book these by sending a secure message via eTang to the UHS Lab
Log into eTang > select Messages > New Message > Under "Lab Tests for Students and SHIP Dependents", click "order a Lab test".
Request Medication Refills
Medication refills can be requested through the eTang portal if the prescription came from UHS.
Log into eTang > click on ”Messages” > create a “New Message” > Click on " Send a medication request to the UHS pharmacy" > Click continue and follow the instructions.
Clearance Form Completion (Medical/Health/Physical)
Log into eTang > select Messages > New Message > Click "Submit a request for Medical/Health/Physical Clearance Form Completion" > Click continue and follow the instructions.
Non-Urgent Questions to Primary Care
To send non-urgent questions to your primary care team: (allow 3 business days for a response)
Log into eTang > select Messages > New Message > Click "Contact a member of my Primary Care Team".
Questions about TB screening or vaccination requirements
If you have questions about TB screening or vaccination requirements:
Log into eTang > select Messages > New Message > Click "Contact the TB/Immunization Team".
Comply with UC Influenza (Flu) and COVID Vaccination Policy Requirement
To comply with the Flu and COVID-19 Vaccine Policy by December 1, 2023, all students need to take one of these actions:
Get the flu and COVID-19 vaccine and log those records into eTang Medical Clearance section.
OR
Submit a declination for the vaccine on eTang. Submit one for each vaccine you are opting out of.
To submit a COVID-19 and/or Influenza Vaccine Declination / Exemption:
Log in to eTang and go to the Medical Clearances section, scroll to the bottom, and select "Request an Exemption". Select the COVID-19 and/or Flu vaccine and hit continue, then select the reason from the drop-down menu to submit a declination.
Can Faculty and Staff use the eTang portal?
Most appointments and eTang functions are for students only, however, faculty and staff can use eTang to access COVID test results and upload COVID vaccine records.
Experiencing difficulties logging on to the eTang portal?
In most cases, clearing your cache and cookies and/or using an incognito browser will allow you to log-on.
What do I do if the eTang Portal is temporarily unavailable?
When eTang is unavailable during system upgrades, you can call or email UHS. Visit our Contact Us page for more information. Please see our After Hours resources if you need help when we are closed.
Thanks for your patience!
