Enrolled students with active coverage may access their ID card on the Wellfleet Student website and the Wellfleet Student mobile app. Log into your Wellfleet account or create a new account using your email registered with campus, student ID, and date of birth.
Each semester eligible students must be enrolled in a minimum of 0.5 units to be eligible for SHIP and to begin the enrollment process. SHIP coverage will then be activated within 3-5 business days with an effective date of August 1, 2024 for the fall semester or January 1, 2025 for the spring semester.
SHIP Coverage Periods
Fall 2024: August 1, 2024 to December 31, 2024
Spring 2025: January 1, 2025 to July 31, 2025
Wellfleet Member Services
For medical and mental health benefits and claim inquiries for services beginning August 1, 2023, contact Wellfleet Member Services by calling (877) 657-5033 or emailing UCBcustomerservice@wellfleetinsurance.com.
For medical and mental health benefits and claim inquiries for services before August 1, 2023, contact HealthComp Member Services (Wellfleet's third-party administrator) at (833) 302-9785.
SHIP Referrals
Effective March 16, 2020, no referrals from University Health Services are needed before accessing medical and mental health care until further notice. Most providers should not require any documentation. However, if needed, you can take this UHS letter.
How to Access Care
UHS: All registered students have access to services at UHS. Some services may be offered virtually. Visit the appointments page for more information.
Dental: For in-network dental providers, visit the SHIP dental page for more information.
Vision: For in-network vision providers, visit the SHIP vision page for more information.
Other UC Campuses Student Health Centers:
The student health center (SHC) at each University of California campus gladly offers reciprocal access to currently registered students from all other UC campuses under the same conditions that apply to its own students.
If you visit an SHC at another campus, you may need to pay out of pocket for any services you receive and submit a claim for reimbursement. Please contact the SHC or Counseling and Psychological Services (CAPS) of the UC campus you plan to visit or check their website for more information about available services and fees.
How to Reach the SHIP Office
Location: Room 3200 in the Tang Center (third floor)
