CAPS Counseling Appointments
How to make a same-day appointment at CAPS:
As of Fall 2021, all CAPS appointments are now scheduled on the same-day and first-come-first-served basis in order to increase access, shorten the “long wait time”. Appointments are released for scheduling each day and up to 16 hours ahead. If you were unable to schedule an appointment, come back to this page for the tips below.
**Due to state licensing regulations, students need to be located in California to access remote counseling services.**
Call (510) 642-9494 on the day you want the appointment and we can assist with options. (we recommend trying to call earlier in the day)
Same-day appointments may book up early in the day, you can also book on eTang, appointments may be available as soon as the night before.
Tips for scheduling a CAPS appointment:
Call CAPS or access eTang in the morning, or access eTang the night before for the next day.
Call CAPS when urgent support is needed - more appointment options are available by calling the main office at 510-642-9494 (M-F 9am-5pm).
Set yourself a reminder for the morning of the day you want an appointment.
To schedule out future counseling appointments:
Contact the CAPS counselor that you’ve worked with previously (via calling or eTang secure message).
If you are looking to schedule weekly/biweekly therapy appointments:
Look for off-campus therapists on our off-campus counselor referrals page and start contacting community providers directly.
It's always a good idea to call the CAPS main office at 510-642-9494 with any questions or for scheduling appointments.
What to expect at your CAPS appointment:
Prior to your visit, you will complete a brief questionnaire about the goal for your visit.
The session will be up to 45 minutes and we will focus on what is top of mind for you at the moment and your counselor will provide some immediate support.
Towards the end of your counseling session, we will talk about possible next steps, which will include information about resources and support options, such as online, on-campus, and off-campus resources.
You can book counseling visits as needed.
For more information see our FAQ page.
humanest - another free counseling option for students
Projected to resume beginning of Fall 2022 Semester
How to make an appointment with a humanest counselor:
- Services paused until the beginning of the Fall 2022 semester.
- Students also have the option to access humanest, one of our partners to access free counseling appointments.
- Counselors are available M-F, 9-5 and appointments can be booked online.
- This is a good alternative to see a counselor.
- Book a humanest counseling visit on the humanest website when services resume.