If you have tested and are awaiting results:
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If you have symptoms you should be self-sequestering (stay home and do not go to class or work in-person) until results come back.
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A single negative antigen (home) test is not 100% reassuring: if you have had recent contact with a case and have symptoms, consider a repeat or PCR.
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Remember that it is cold and flu season: please review our cold and respiratory infections page for guidance on other infections and treatment of symptoms. Protect healthcare capacity and avoid exposing others: there is no need to see a doctor for mild symptoms.
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If you still have questions about moderate to severe symptoms call our 24/7 Nurse Advice at (510) 643-7197.
- Please do not call our advice line to ask about the status of your results, or what to do if you are positive, please see below for instructions.
- If you have severe symptoms such as shortness of breath, severe cough, chest pain, or weakness/fainting, please seek care urgently.
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Test results will be returned via eTang.
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Results are generally available in 24-48 hours: please be aware you may not receive a phone call with positive results during case surges. Results for nonclinical (asymptomatic) testing may take up to 72 hours during case surges.
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If you test positive at a UHS testing site:
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Stay HOME (or in your room) and ISOLATE.
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Do not get a repeat PCR test for 90 days.
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Our COVID Response Team (CRT) will notify you via eTang within 24 hours:
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If you receive a COVID questionnaire, complete and return it back to the sender.
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Review the isolation and self-care instructions provided in the message from CRT.
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Notify your close contacts that you tested positive and they should get tested. The COVID response team has very limited ability to provide robust contact tracing at this time.
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Make sure you have the CA Exposure Notification App turned on and look out for code to use from our CRT team via eTang.
- Students can submit for early release from isolation after at least day 5 if there are no symptoms and you have a negative Antigen test.
- To request early release from isolation after day 5, send a message to the COVID Response Team via eTang and upload a copy of your negative test results with the date along with a copy of your Cal ID in the image.
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If you tested positive outside of UHS:
The best way to reach the COVID-19 Response Team is to send a message through eTang.
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Upload a copy of your positive test result into eTang and send a message to the COVID Response Team (CRT).
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If you are experiencing moderate to severe symptoms and need to get medical advice, students can call our 24/7 Advice Nurse (510) 643-7197.
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You should go ahead and notify your close contacts that you tested positive and they should get tested. The COVID response team has very limited ability to provide robust contact tracing at this time.
- Students can submit for early release from isolation after at least day 5 if there are no symptoms and you have a negative Antigen test.
- To request early release from isolation after day 5, send a message to the COVID Response Team via eTang and upload a copy of your negative test results with the date along with a copy of your Cal ID in the image.