May 7-9, Open for Limited Services

May 3, 2018

May 7-9, Open for Limited Services

Due to labor actions and decreased staffing, we will have limited services available from May 7-9.

Please note telephone and email responses will be delayed.  We regret any inconvenience this may cause and thank you for your patience.

If you are having a life threatening medical or psychiatric emergency, call 911 or go to the nearest Emergency Room.

The following services will be available:

Primary Care

  • A limited number of Primary Care appointments can be booked online through the portal

  • 24/7 advice nurse line: (510) 643-7197

Urgent Care

  • Open normal hours: Monday-Friday 8am-6pm

  • For urgent medical problems, you can call (510) 643-7197 to speak with the 24/7 Advice Nurse

Counseling and Psychology Services (CAPS)

  • Drop-in services, 8am - 5:30pm

  • Phone: (510) 642-9494

  • Call the After Hours Counseling Line at (855) 817-5667

No walk-up services or self-directed services, such as STI screening and pregnancy testing being offered until May 10

No services until May 10


  • Open normal hours: 8:30am - 6pm

  • Urgent medication refills only if you will be out of your medication before May 9

  • Routine medications refills may be delayed up to 5 days

Social Services

Limited services. The front office room 2280 is open.
Nutrition Appointments will be seen

Phone: (510) 642-6074

Health Promotion

  • Limited services

Allergy and Travel Immunizations

  • No routine Immunizations or Travel Consultations being offered until May 10

  • If you have an urgent travel need and are leaving the country within the next 5 days, Phone: (510) 643-7177

  • Allergy shot appointments will be rescheduled. Please call (510) 643-7177 to reschedule appointments between May 7 and May 9

TB and Immunizations Customer Service Center

  • Office is closed until May 10

  • Phone: (510) 642-2000, option 8 (please note, we will respond within 5-7 working days)

  • Email:   (please note, we will respond within 5-7 working days)

Physical Therapy

  • Limited services, however if you have a scheduled appointment you will be seen

  • Phone: (510) 642-0607

Student Health Insurance Office (SHIO)

  • Open normal hours: Monday-Friday: 8am-4:45pm (Thursdays open at 9am).

  • Phone: (510) 642-5700

Medical Records

  • Reduced services - urgent requests will be prioritized. Normal operations resume May 10.

  • Window open Monday-Friday, 10am-5pm.

  • Phone: (510) 642-1804