Limited Medical Appointments Available
We are currently prioritizing care for those with timely medical needs including:
- recent injuries requiring a clinical exam, X-ray, splinting, or crutches
- acute or worsening illnesses
- any care requiring prescription medication
- COVID-related care
- those that need to establish medical care for ongoing health issues
Students with urgent/emergent needs
- Students with urgent/emergent needsincluding sudden/severe illness, severe pain, or injury within 24 hours can be seen as capacity allows at our Urgent Care Monday-Friday from 9 am to 5 pm and on Saturdays 10 am to 4 pm, or should go to the nearest urgent care center or emergency room
- The urgent care clinic is intended for urgent medical problems only and has limited capacity. Patients are seen in order of acuity, not by arrival time; those who don't require immediate care may not be seen in a timely manner, and are strongly encouraged to make an appointment in Primary Care or seek care in the community.
Students with non-urgent but other timely needs
- should schedule primary care appointments online at eTang or seek care in the community if appointments are not available: many local clinics can accommodate students within a few days and insurance authorization is currently not required for SHIP students.
Specific needs other than the above? Here are some additional ways to access care NOW around specific concerns - often without needing to come in.
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Sore throat and fever? You can now order a same-day strep test online, along with COVID testing, when indicated!
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Log in to eTang > select Schedule an Appointment > COVID Testing, Strep Testing, and COVID Vaccine Appointments > and follow the prompts
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For more information about diagnosis and management of cold, flu, or COVID symptoms (sore throat, nasal congestion, cough, fever) look HERE
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For birth control requests, you can send a secure message via eTang to the UHS Pharmacy
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Log in to eTang > select Messages > New Message > Click "Send a medication request to the UHS pharmacy" > click "Start a new prescription for birth control ONLY (pills, patches, or ring)." or refill or renew a prescription.
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To order STI testing, you can self-book these by sending a secure message via eTang to the UHS Lab
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Log in to eTang > select Messages > New Message > Click "order a Lab test"
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Medication refills can be requested online if the prescription came from UHS
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To send non-urgent questions to your primary care team: (allow 3 business days for a response)
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Log in to eTang > select Messages > New Message > Click " Contact a member of my Primary Care Team"
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If you have questions about TB screening or vaccination requirements:
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Log in to eTang > select Messages > New Message > Click "Contact the TB/Immunization Team"
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To schedule a vaccine, call our Travel & Immunizations clinic at (510) 643-7177.
Other options:
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If you are unsure how to get care or need medical advice, you can send a secure message via eTang to our advice nurse or call our 24/7 Nurse Advice line at (510) 643-7197
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For students on SHIP, you can access Teladoc services, available 24 hours a day, including weekends and campus holidays
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For students on SHIP, you can access medical services outside of UHS (no referral is needed)
Additional resources to get your questions answered:
- Symptomatic testing can be booked on eTang
- Surveillance testing options including campus vending machines or antigen tests
- COVID testing for travel requirements