Limited Medical Appointments

Limited Medical Appointments Available

We are currently prioritizing care for those with timely medical needs including:

  • recent injuries requiring a clinical exam, X-ray, splinting, or crutches
  • acute or worsening illnesses
  • any care requiring prescription medication
  • COVID-related care
  • those that need to establish medical care for ongoing health issues

 Students with urgent/emergent needs

  • Students with urgent/emergent needsincluding sudden/severe illness, severe pain, or injury within 24 hours can be seen as capacity allows at our Urgent Care Monday-Friday from 9 am to 5 pm and on Saturdays 10 am to 4 pm, or should go to the nearest urgent care center or emergency room
  • The urgent care clinic is intended for urgent medical problems only and has limited capacity.  Patients are seen in order of acuity, not by arrival time; those who don't require immediate care may not be seen in a timely manner, and are strongly encouraged to make an appointment in Primary Care or seek care in the community.

 Students with non-urgent but other timely needs 

  • should schedule primary care appointments online at eTang or seek care in the community if appointments are not available: many local clinics can accommodate students within a few days and insurance authorization is currently not required for SHIP students. 

Specific needs other than the above?  Here are some additional ways to access care NOW around specific concerns - often without needing to come in.

  • Sore throat and fever?  You can now order a same-day strep test online, along with COVID testing, when indicated!

    • Log in to eTang  > select Schedule an Appointment > COVID Testing, Strep Testing, and COVID Vaccine Appointments > and follow the prompts

    • For more information about diagnosis and management of cold, flu, or COVID symptoms (sore throat, nasal congestion, cough, fever) look HERE

  • For birth control requests, you can send a secure message via eTang to the UHS Pharmacy

    • Log in to eTang > select Messages > New Message > Click "Send a medication request to the UHS pharmacy" > click "Start a new prescription for birth control ONLY (pills, patches, or ring)." or refill or renew a prescription. 

  • To order STI testing, you can self-book these by sending a secure message via eTang to the UHS Lab

    • Log in to eTang > select Messages > New Message > Click "order a Lab test" 

  • Medication refills can be requested online if the prescription came from UHS

  • To send non-urgent questions to your primary care team: (allow 3 business days for a response)

    • Log in to eTang > select Messages > New Message > Click " Contact a member of my Primary Care Team" 

  • If you have questions about TB screening or vaccination requirements:  

    • Log in to eTang > select Messages > New Message > Click "Contact the TB/Immunization Team" 

  • To schedule a vaccine, call our Travel & Immunizations clinic at (510) 643-7177.

Other options:

  • If you are unsure how to get care or need medical advice, you can send a secure message via eTang to our advice nurse or call our 24/7 Nurse Advice line at (510) 643-7197

  • For students on SHIP, you can access Teladoc services, available 24 hours a day, including weekends and campus holidays

  • For students on SHIP, you can access medical services outside of UHS (no referral is needed)

Additional resources to get your questions answered:

COVID testing 

COVID vaccines

Mandatory TB & Immunization Requirements