Current log-on issues in eTang portal

May 22, 2017

Having issues logging into the eTang portal?

We are working diligently with campus on a permanent solution to the issue, but in the meantime following these steps allows most students to log on:

  1. Add a "+" sign in front of your CalNet ID name (for example if you are goldenbear123, enter +goldenbear123). 

    If you still can't log-on: 

  2. Clear your browser caches and cookies "from the beginning of time."

    If you still can't log-on: 

  3. Open an incognito or private browsing window and log-in there. 

    If you still cannot log-on:

  4. Navigate to:, and log-out (you should be completely logged out of bMail). Close your browser making sure you close all windows and tabs. Retry eTang login.

If you are still unable to log-on to the portal after following these steps please visit Student Technology Services for technical support. 

If you need to schedule an appointment or reach your clinician, please contact the appointment office at (510) 642-2000. 

Experiencing difficulties logging-on to the eTang patient portal?

In most cases, clearing your cache and cookies and/or using an incognito browser will allow you to log-on