Hours

Most offices are now open Monday-Friday, 10am-4pm due to campus COVID-19 changes. Phones will remain open Monday-Friday, 8am-5pm and Saturday and Sunday, 10am-4pm.

Please check below for specific hours by service and and/or any other COVID-19 modifications. See After Hours Assistance for resources and referral information when the Tang Center is closed.

For all medical concerns please call us first at (510) 643-7197. This will allow us to assess your needs and best direct you. In some cases, we will be able to manage your concerns over the phone through provider phone visits. 

You are encouraged to contact the 24/7 Advice Nurse Line at (510) 643-7197 if you have symptoms of cough, fever, shortness of breath, or if you've had close sustained contact with a known positive COVID-19 case.

To book routine appointments, please call (510) 642-2000 or visit our COVID-19 service modification page to learn how to make a same-day Primary Care phone appointment via eTang.

Hours of Operation

Day

Hours

Monday

General phone hours: 8am-5pm

Urgent Care: 10am-4pm

Pharmacy: 10am-4pm

CAPS: 10am-4pm

Tuesday

General phone hours: 8am-5pm

Urgent Care: 10am-4pm

Pharmacy: 10am-4pm

CAPS: 10am-4pm

Wednesday

General phone hours: 8am-5pm

Urgent Care: 10am-4pm

Pharmacy: 10am-4pm

CAPS: 10am-4pm

Thursday

General phone hours: 8am-5pm

Urgent Care: 10am-4pm

Pharmacy: 10am-4pm

CAPS: 10am-4pm

Friday

General phone hours: 8am-5pm

Urgent Care: 10am-4pm

Pharmacy: 10am-4pm

CAPS: 10am-4pm

Saturday

Urgent Care, Radiology, & Pharmacy: 10am-4pm

Sunday

Urgent Care, Radiology, & Pharmacy: 10am-4pm

 

Hours by Service

Service

Hours

Advice Nurse

Call (510) 643-7197 to speak with an Advice Nurse 24/7. SHIP members who need to speak to a nurse when UHS is closed may contact the 24/7 Nurse Line at (800) 681-4065.

After Hours Assistance

See After Hours Assistance for information and referrals for urgent and non-urgent problems, prescription refills, emergency contraception, and other services that may be needed when UHS is closed.

Career Counseling Library

CLOSED until further notice.

Cashier Office

Currently closed to walk-ins. We are responding to voicemails, emails, and secure messages. Please feel free to leave a message at (510) 642-5700, email at ship@berkeley.edu, or send us a secure message through the eTang portal.

Counseling (CAPS)

Monday-Friday: 10am-4pm.

Drop-in counseling for urgent concerns has been suspended. Students with urgent needs should call (510) 642-9494 to speak with a counselor.

Brief counseling model has been adjusted to meet the immediate needs of students and to preserve the health of students and staff.

All initial visits with counselors are by phone. 

Students who need support and do not have an assigned counselor should call (510) 642-9494 to schedule a phone appointment.

Students who have scheduled follow-up appointments should check their secure messages for updates from their counselor.  

Many of our satellite offices are closed. Location-specific information is available on the satellite counseling page.

All Let’s Talk drop-in at satellite locations has been suspended until further notice

For after-hours support, please call (855) 817-5667. 

Employee Assistance, formerly CARE Services

Monday-Friday: 10am-4pm.

Appointments available during the noon hour.

Ergonomics Showroom

Call (877) 722-9090) to schedule an appointment to try adjustable chairs, tables, and keyboard trays prior to purchase. Appointments are available on Tuesdays from 8am-12pm and Wednesdays from 12-4pm.

Health Insurance Office (SHIP Office)

Currently closed to walk-ins. We are responding to voicemails, emails, and secure messages. Please feel free to leave a message at (510) 642-5700, email at ship@berkeley.edu, or send us a secure message through the eTang portal.

No referrals from SHIP/University Health Services are needed before accessing medical and mental health care. Most providers should not require any documentation of this, but if needed you can take this UHS letter with you.

90-day refills are now available for most prescriptions at any pharmacy

For students who are now away from campus and living internationally, international coverage now includes routine care along with emergency care.  

The student health center (SHC) at each University of California campus gladly offers reciprocal access to currently registered students from all other UC campuses under the same conditions that apply to its own students. If you visit an SHC at another campus, you may need to pay out of pocket and be reimbursed for any services you receive. Please check the Student Health Services(SHS) or Counseling and Psychological Services (CAPS) website of the UC campus you plan to visit for more information about fees and filing claims to UC SHIP. You should call or email the SHS or CAPS center first to see what services are available on-site or remotely during this time.

If you have a question regarding benefits or claims, please contact Wellfleet Insurance at (833) 302-9785.  

Please remember to update your local address in Cal Central if you have moved or returned home during this time.

 

Health Promotion

No front desk staff at the moment, please email hpromo@berkeley.edu if you need assistance.

Please see our special COVID-19 operations page for information on scheduling an appointment.

Laboratory

Monday-Friday: 10am-4pm

Urgent lab work only. Please knock on the door for service.

No self-directed services (STI screening, pregnancy testing, TB tests) are being offered until further notice.

Last blood draw 30 minutes before closing.

Primary Care Clinics

Monday-Friday: 10am-4pm

For all medical concerns please call us first at (510) 643-7197. This will allow us to assess your needs and best direct you. In some cases, we will be able to manage your concerns over the phone through provider phone visits. 

You are encouraged to contact the 24/7 Advice Nurse Line at (510) 643-7197 if you have symptoms of cough, fever, shortness of breath, or if you've had close sustained contact with a known positive COVID-19 case.

To book routine appointments, please call (510) 642-2000 or visit our COVID-19 service modification page to learn how to make a same-day Primary Care phone appointment via eTang.

Health Records

Monday-Friday: 10am-4pm

Mandatory TB & Immunization Program

Monday-Friday: 10am-4pm by email or secure messaging only

Occupational Health

Monday-Friday: 10am-4pm. Closed 11:45am-12:45pm.

For work-related injuries that require attention after-hours or on weekends, go to the Alta Bates Emergency Department. (510) 204-4444. 2450 Ashby Avenue, Berkeley, CA.

Pharmacy

Monday-Sunday: 10am-4pm

All copays are being charged to Cal Central. We will have someone bring your prescription out to you so you don't have to enter the building.

The Pharmacy is closed University holidays.

See Pharmacy Services if you need assistance when the Pharmacy is closed.

Physical Therapy

Monday-Friday: 10am-12pm and 1-4pm. Closed Thursdays from 11am-1pm.

Radiology

Monday-Sunday: 10am-4pm

Social Services

Monday-Friday: 10am-4pm. Closed 11:45am-1pm.

TB Testing

Tuberculosis (TB) testing appointments are scheduled online via eTang

TB testing is provided in the Specialty Clinic on the first floor. Please note that this is a two-step process and you must return within 48-72 hours after the initial visit to have the tuberculin skin test assessed. There is a fee for this service. See more details

Urgent Care

Monday-Sunday: 10am-4pm

Phones answered Monday-Friday, 8am-5pm and Saturday and Sunday, 10am-4pm.

 

Emergency: call 911

Emergency from cell: (510) 642-3333

Medical: (510) 642-2000

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