When the UHS Tang Center is closed:
| Service | Hours |
|---|---|
| Emergencies | For life-threatening emergencies, call 911. Also see Emergency/Crisis. |
| Urgent medical or mental health problems | If you have an urgent medical or mental health problem that cannot wait until the Tang Center is open:
|
| Non-urgent problems | If your problem can wait until the Tang Center is open:
|
| Cancel appointments | Medical appointments: Call (510) 643-7033, 24 hours a day, to cancel an appointment, or cancel online through eTang. You must cancel at least 24 hours in advance or you will be billed a $25 Late Cancellation Fee. Counseling appointments: Call (510) 642-9494 (CAPS) or (510) 642-6074 (Social Services) 24 hours a day, to cancel an appointment. You must cancel at least 24 hours in advance or you will be billed a Late Cancellation Fee. |
| Emergency contraception | The Morning After Pill, used for emergency contraception (not birth control) needs to be taken within 72-120 hours of unprotected intercourse or a broken condom. (It is most effective if taken within 72 hours.) If you cannot wait for the Tang Center to open, check www.ec-help.org for pharmacies that provide emergency contraception. Also see Pregnancy Options: Medical, Counseling and Educational Services. |
| Dental emergency | See metlife.com/dental for a list of dentists or call (800) 942-0854 to speak to a dental plan representative. |
| Insurance authorization | No authorization from the Student Health Insurance Office is required for visits to an emergency room or urgent care center when Tang is closed. Please provide facility with your Aetna Student Health card. Claims submitted to Aetna will be processed according to the SHIP benefits.
All follow-up care must be authorized in advance by the Student Health Insurance Office. |
| Pharmacies with extended hours | See List of Pharmacies in the Bay Area. Refill your prescription through the eTang patient portal. |
| Urgent care centers in the area | See List of Urgent Care Centers in the area with extended hours. |