CARE Services is the campus faculty and staff assistance program providing free, confidential problem assessment and referral for UC Berkeley faculty and staff. It is also the employee assistance program for the Lawrence Berkeley National Laboratory. CARE Services offers assistance with a wide range of issues, including:
- child and teenager problems
- couples and marital issues
- work related stress
- elder and dependent adult care
- depression, anxiety, and other emotional problems
- grief and loss
- alcohol, drug and other addictions
In addition to services to individuals, CARE Services also provides free and confidential consultation and training services for faculty and staff management and campus administration related to behavioral health problems such as mental illness, chemical dependency, interpersonal problems, employee deaths, threats of violence, work stress and change management, etc., that impact workplace functioning.
CARE Services is available to UC Berkeley faculty, staff, visiting scholars, post-doctoral appointees, and their partners/spouses and family dependents. CARE Services is also available to Lawrence Berkeley National Laboratory employees, and their families and dependents. Our services are completely voluntary. There is no charge or fee.
- Problem Assessment: We offer a safe environment in which to discuss your confidential concerns. CARE Services staff provides one to three sessions in which to clarify your problems, set priorities, and determine appropriate campus and community resources, when needed. We offer our perspective on what is going on and what plan of action is needed to address the problems.
- Referral: CARE Services has an extensive and well researched directory of community resources to draw from in making referrals. In addition, we have identified and liaison with qualified mental health and chemical dependency resources within the health plans available to faculty and staff. We can assist you in finding providers who can meet your time availability, diversity and other special needs.
Coworkers or colleagues who are concerned about someone they work with can also call to discuss how they may assist that person in getting the help they may need. Many people come to CARE Services at the suggestion of a coworker.
- Crisis Intervention: We respond to individuals and work groups experiencing critical incidents or problems e.g., a death at work or threat of violence.
- Elder Care Program: a part of CARE Services, offers confidential, free assistance for faculty and staff who are caring for or concerned about an elder or dependent adult. The CARE Services Elder Care counselor is available to answer your questions, help set priorities, refer you to resources and support you personally.
To make an appointment to see a CARE Services counselor, contact us at (510) 643-7754.
- Consultation - by phone or in person
- Critical incident response following crisis events
- Workplace threat of violence assessment and management - in coordination with UCPD and UCB Behavioral Risk Assessment Team (BRAT)
- Onsite small work group facilitation
- Workshops and trainings customized to department needs
- Educational materials, including CARE Services website
- Policy, program and behavioral health benefits consultation
For more information, call CARE at (510) 643-7754
CARE Services is completely confidential. The counselor does not share information about you or your visits with anyone outside of CARE Services without your consent, or as required by law. Please note that confidentiality of electronic mail is not guaranteed. Much like a postcard sent via U.S. mail, email can be easily observed by a third party while on transit to its destination.