Students

About Counseling & Psychological Services (CPS) CPS logo

Our Mission: To support the academic mission of the University by providing comprehensive counseling services to assist students with a variety of concerns including academic success, life management, career and life planning, and personal growth and development.

2222 Bancroft Way #4300
Berkeley, CA 94720
Phone: 510-642-9494
Fax: 510-642-2368

Individual counseling Counseling and Psychological Services (CPS) offers brief counseling to all registered UC Berkeley students irrespective of your insurance plan.  The main office for CPS is located on the 3rd floor of the Tang Center with satellite offices throughout campus.

Professional counselors can meet with students to talk about personal, academic and career issues including: adjusting to school, deciding on a career or major, dealing with family or relationships, sexual orientation and identity, coping with personal crises. Groups and workshops are also available on a variety of topics.

Many students benefit from just one or a few sessions of counseling. Your maximum number of sessions will be determined by your counselor, based on your treatment plan and counseling needs (up to a maximum of 8 sessions per academic year if needed).   If you need longer term counseling or specialized services, we can help connect you with community mental health providers ((such as a provider on your student insurance plan, Aetna, a provider on your private insurance plan or a low fee/sliding scale clinic.

How to get started in counseling

To get started in counseling, students typically have a brief (15 minute) triage appointment with a CPS staff member to assess a student’s needs and to direct you to the most appropriate counselor There are two options for this triage appointment.

1) The CPS Front Desk can help you to schedule a brief phone triage appointment with a counselor or
2) You can be seen for a brief in-person triage without an appointment Mon- Friday 10am – 4pm. 

During the triage appointment, the counselor will assist you with determining appropriate next steps. This might include scheduling you for a full in-person counseling appointment (general available within 1 – 2 weeks), emergency counseling (available each day 10am-5pm for urgent concerns), group counseling, or a referral to other resources.

For questions or to set up a phone triage call 642-9494.
For an in-person triage, stop by 3rd floor of the Tang Center Mon- Friday 10am – 4pm.

Fees
Access to CPS counseling services are free to all registered UC Berkeley students. Students do not need to have purchased the Student Health Insurance Plan to see a counselor. Initial phone and in-person triage appointments, crisis assessments, group counseling and up to five (45 minute) counseling sessions per year are all free. Fees apply to additional services. . See counseling fee chart.

Urgent concerns/
Emergencies

Although, CPS operates on an appointment basis, a student may face an urgent concern or crisis that feels too overwhelming to wait for a scheduled appointment.

During Business Hours
Come to Counseling and Psychological Services on the 3rd floor of the Tang, for in-person crisis assessment and intervention  Please inform a staff member at the reception desk that you have an urgent concern. Wait-times vary depending on the time of the day, but CPS counselors will see all students in crisis on the same day they come in. 

When Tang is Closed
Call the After Hours Assistance Line at (510) 643-7197 and ask to speak with a counselor. Crisis counselors are available by phone during evenings, weekends, and whenever CPS is closed. (See Referral List for Crisis/Suicide Prevention Hotlines)


Helping a student in crisis
For guidance when helping a student who appears to be in crisis, see Getting Help for a Student of Concern.

Groups and
workshops
See our Groups and Workshops.
Fees See counseling fees chart.
Hours

Business Hours
Monday - Friday, 8am-5pm (except Thursday, 9am-5pm). During break periods, please see Tang Center hours for changes.

Drop-in Crisis Assesment and Intervention for Urgent Concerns Monday - Friday, 10am-5pm (Tang Center office, no appointment needed )
In-person Triage (to get connected with a counselor)              Monday- Friday 10am – 4pm, Tang Center office, no appointment needed, wait times vary

Cancellations
Call (510) 642-9494 (CPS) 24 hours a day, to cancel an appointment. You must cancel at least 24 hours in advance or you will be billed a late cancellation fee.

Urgent medical or mental health problems
If you have an urgent medical or mental health problem that cannot wait until the Tang Center is open:

  • Call the After Hours Assistance Line at (510) 643-7197 for immediate assistance. If you need to speak with a counselor urgently, you will be connected to the 24/7 counseling line.
  • See After Hours Assistance resources for information on emergency contraception, dental emergency, pharmacy refills and other services when Tang Center is closed.
  • Find a local emergency room*. The closest to campus is Alta Bates Hospital, 2450 Ashby Ave., just east of Telegraph Ave.

    *Please note: care may be at your own expense; emergency room charges are usually more than urgent care centers.
Eligibility All registered UC Berkeley undergraduate and graduate students are eligible for CPS services, regardless of their insurance coverage.
Confidentiality See Understanding Counseling and Confidentiality.
Staff CPS staff is a multicultural group of professional counselors, including psychologists, social workers, and advanced-level trainees. We try to accommodate students' preferences regarding counselor gender, ethnicity, and sexual orientation. Meet the counseling staff here.
Satellite offices See our CPS Satellite Offices.
Frequently Asked Questions (FAQs) See our FAQ page.

CPS Release of Records form Find out more about transferring records, or requesting release of medical records here.

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