May 16, Open with some services limited

May 15, 2019

Due to labor actions and decreased staffing, some services may be limited on May 16.

Please note telephone and email responses may be delayed.  We regret any inconvenience this may cause and thank you for your patience.

If you are having a life-threatening medical or psychiatric emergency, call 911 or go to the nearest Emergency Room.

The following services will be available:

Medical Services:

Urgent Care

  • Open normal hours: Monday-Friday 8am-6pm

  • For urgent medical concerns, and/or if you are unsure whether you need to come in, please call (510) 643-7197 to speak with the 24/7 Advice Nurse

Mental Health Services

Counseling and Psychiatry Services (CAPS)

  • Drop-in services for urgent concerns, 10am - 5pm

  • Phone: (510) 642-9494

  • Call the After Hours Counseling Line at (855) 817-5667

  • CAPS Satellite offices are CLOSED on May 16.


  • Urgent labwork only, please knock for service 

  • Please contact your ordering provider, or the advice line, if you are not sure if your lab test is urgent.

  • The lab will be closed from 12-1pm

  • No self-directed services (STI screening, pregnancy testing, TB tests) are being offered until May 17


  • Open normal hours: 8am - 6pm


  • Open normal hours: 8:30am - 6pm

  • Urgent medication refills only (if you will be out of your medication before May 16)

  • Routine medications refills may be delayed up to 5 days

Occupational Health

  • Open normal hours: 8-11:45am and 12:45pm - 4:45pm

  • Limited services on May 16.  Scheduled appointments will be seen.

  • No TB testing will be performed on May 16

Social Services

  • Limited services. The front office room 2280 is open

  • Nutrition Appointments will be seen

  • Phone: (510) 642-6074

Appointment Office

  • The Appointment Office will be closed on May 16

  • Please go to Urgent Care if you need to be seen

  • Primary care appointments are available for booking online at If you need further assistance, please call our 24/7 advice nurse at 510-643-7197, or go to urgent care

  • If you’d like to schedule a routine appointment, please call 642-2000 on May 17.

Allergy and Travel Immunizations

  • Immunization and Travel Consultations will be available on a limited basis on May 16, for students with already scheduled appointments.  

  • If you have an urgent travel need and are leaving the country within the next 5 days, Phone: (510) 643-7177

  • Allergy shot appointments will be available to already scheduled students

Specialty Clinics

  • Specialty Clinic will be open on a limited basis on May 16, for students with already scheduled appointments

Mandatory TB and Immunization Office

  • The office is closed until May 17

  • Phone: (510) 664-5090 (please note, we will respond within 1-2 working days)

  • Email:   (please note, we will respond within 1-2 working days)

Physical Therapy

  • No services on May 16

  • To make an appointment, please call (510) 642-0607

Student Health Insurance Plan Office

  • Open normal hours: Monday-Friday: 8am-4:45 pm (Thursdays open at 9:30am).

  • Phone: (510) 642-5700

Health Records

  • Reduced services - urgent requests will be prioritized. Normal operations resume May 17

  • Window open Monday-Friday, 10am-5pm

  • Phone: (510) 642-1804

Health Promotion

  • Open normal hours and taking all scheduled appointments