Emergency Room, Urgent Care and Ambulance

Emergency Room Services

Emergency Room: Pays 100% of network rates after $100 co-pay (co-pay waived if admitted).

Please note that all follow up care must be out of network rate or non-network rate, approved in advance by the Student Health Insurance Office.

Urgent Care Clinic

At UHS: $35 co-pay for Urgent Care clinic visit

Outside of UHS: Pays 100% after $50 co-pay for network provider. Plan pays 60%1 of non-network rates.

Ambulance

Ambulance - Ground: Pays 90% of customary and reasonable charges if patient receives emergency care or is hospitalized.

Ambulance - Air: Pays 90% of customary and reasonable charges, if patient receives emergency treatment or is hospitalized.

1Subject to the $300 deductible.

 Advice Nurse

  • Weekday UHS Advice Nurse: During weekday hours, students can call the UHS Advice Nurse line to speak with one of our nurses by calling (510) 643-7197 or secure message via eTang
  • SHIP After Hours Nurseline: 24/7 access to nurse advice line at (800) 977-0027.

 Urgent Care + Emergency Room Locations

All centers listed are Anthem Blue Cross network providers, meaning that SHIP will reimburse a portion of the fees incurred after the co-pay.