Help
Resources for Online Appointment Scheduling
Information for UC Berkeley students who have encountered a problem
while using Tang's online appointment scheduling
| Problem |
Information |
Who to Contact |
| Unable to find type of appointment |
- Some appointments cannot yet be scheduled online (For the
list of appointments that can be scheduled online, click here)
|
- Call Tang Center Appointment Office at (510) 642-2000 (M-F
8-4:45)
|
| Unable to find workable time |
- Make sure you have checked future months on the calendar
- If you searched the availability of a particular provider,
you may find an appointment sooner by selecting the "no
provider preference" option
- Note: We are only able to show appointments within 30-45 days
|
- Call Tang Center Appointment Office at (510) 642-2000 (M-F
8-4:45)
|
| Unable to cancel or reschedule an existing appointment |
- Only appointments that were scheduled online can be canceled
or rescheduled online
|
- To cancel an appointment, leave a message at (510) 643-7033
- To reschedule an appointment, call Tang Center Appointment
Office at (510) 642-2000 (M-F 8-4:45)
|
Problem registering or logging in
Berkeley student
|
|
- If you cannot get past the CalNet authentication page, please
email calnetid@berkeley.edu
- If you have gotten past the CalNet authentication page, contact
Computer Support for Online Scheduling at (510) 643-2321 (M-F
9-4)*
|
| Other appointment issues |
|
- Call Tang Center Appointment Office at (510) 642-2000 (M-F
8-4:45)
|
| Other technical issues |
|
- Call Computer Support for Online Scheduling at (510) 643-2321
(M-F 9-4)*
|
*
If you do not reach a live technical support specialist, please leave a message.
Messages received by 1pm M-F will be handled by the end of business day. Messages
received after 1pm M-F and on weekends will be handled by the end of the next
business day.
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